PRIVACY POLICY

The Clean Guys is primarily focused on the customer, and we appreciate your time with us above all else. It is crucial to us that our customers, clients, and even first-time visitors maintain their privacy when using the services and the information available on our website. As a result, we developed this policy to demonstrate our commitment to the security of all personal information you submit to us.

We further state that any information collected from the end user on our website will be in accordance with and in compliance with the entirety of this privacy statement. If you have any additional queries, please contact us at efstratios@thecleanguys.com.au.

 

Data Collection Sources

1. Website Cookies

Through information-gathering cookies, we collect your browser information, including the type and language, your IP address, tracking URLs through which you have reached our side, which might include an email, an internet ad, or a referral site, your action on our website, which includes the number of pages you have viewed, the links you’ve clicked, and your overall session period.

2. Form fields for information collection

When you reach out to us with your information to understand more about our services, you’re likely to submit a form with your contact details. You may also give us your information through third-party sources, including social media ads that are utilised for lead generation purposes or from other partner or affiliate programs. The information that we collect through all these activities includes your first and last name, your email address, your location, your country, your phone number, including the extension that applies for your country, your job title, your organisation name, the number of employees that work under you, your gender, and your birthday.

3. Website integrated communications

Once you provide us with your contact information, we’ll proceed to get in touch with you through any suitable medium, including SMS, email, phone, or through applications like WhatsApp. We will be collecting and storing information like chat transcripts, email communications, call recordings, etc., for follow-up purposes or to record your requirements to provide better solutions.

Data utilisation purposes

1. For marketing purposes

Through the collection of your personal information and your browsing data with us, we put forth our products and services that might be of interest to you through email communications or third-party ads. We will also provide you with an unsubscribe option for our newsletter or our promotions so that you can opt-out at any point.

2. For establishing communication

If you have established an interest with us by submitting your information through a form, we’ll call you to proceed with the sales cycle. We’ll be responding to your comments, questions, and queries through these follow-up communications and providing value without spamming you. We will also be responding to requests from your end through the same channels through which you originally got in touch with The Clean Guys.

3. For improving our website

By analysing the trends of your usage, the overall log files, IP address, and browser information, we track your movements and create a heat map to understand how we can improve our UI/UX aspects to provide you with a better value that is also user-friendly.

We also use the information that you provide us for testimonials and are likely to upload it on our website to improve our credibility with new users after receiving your consent for the same. We may also use these testimonials for promotional purposes.

Data subject’s right

You have the absolute right to check any of the data points we have that concern you, and you can have them rectified with us. You can get in touch with us if you have any contradictions with our marketing practises. You can also restrict direct marketing if our services are no longer useful to you. You can also have your data points erased with us.

Depending on the country in which you reside, you might have your own set of data protection rights including the right to access, update, correct, delete, object, port, or restrict. Get in touch with us at efstratios@thecleanguys.com.au and we’ll assist you with all that you’re looking for and comply with the data right you are entitled to. You can withdraw your consent from us at any point as long as it’s within our reach.

Revision rights

We hereby reserve the right to revise this privacy statement as and when it is needed, with or without any advance notice. Please take note to periodically visit this page to see if there have been any revisions and to review the most current one.

Privacy compliance

By using thecleanguys.com.au, you acknowledge that you agree to both our terms and conditions statement and our internet privacy policy, as mentioned here. Please refrain from using the website if you have any disagreements with these policies.

Write to us at efstratios@thecleanguys.com.au if you have any more questions. Do have a look at our terms and conditions for further insights on our disclaimer and our policies.

Scroll to Top